Terms of Service

Last Updated: April 8, 2026

1. Use of Website and Services

This website and all related services are owned and operated by Soul Ties by Design Inc. (“we,” “our,” or “us”). By accessing our website, submitting an inquiry, or engaging our services, you agree to be bound by these Terms of Service and our Privacy Policy. Continued use of our website or services following any updates indicates acceptance of those changes.

2. Services and Communication

By submitting an inquiry or engaging with our services, you agree to receive communication from us related to your request, booking, or planning process. This may include email, phone, or SMS communication where consent has been provided. You may opt out of non-essential communications at any time.

3. SMS Messaging Terms & Compliance

Program Description

Soul Ties by Design Inc. may send SMS messages to individuals who have opted in through our website at www.soultiesbydesign.com, inquiry forms, or booking platforms. Opt-in is collected via web forms or direct consent, including where a checkbox for SMS consent is provided. Messages may include appointment confirmations, reminders, rescheduling updates, service-related communication, and client support.

Cancellation Instructions

You may opt out of SMS communications at any time by replying “STOP” to any message received. Upon sending “STOP,” you will receive confirmation of your unsubscribe status. After this confirmation, you will no longer receive SMS messages unless you opt in again.

Support Information

If you experience issues with SMS communications, reply “HELP” or contact us at hello@soultiesbydesign.com.

Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

Message & Data Rates

Message and data rates may apply for messages sent to and from you. Message frequency varies based on your interaction with our services. For questions about your text or data plan, please contact your wireless provider.

Supported Carriers

Our SMS program is supported by most major Canadian and U.S. wireless carriers. Compatibility may vary by provider.

Age Requirement

You must be at least 18 years old to opt into SMS communications.

For information on how your data is collected, used, and protected, please refer to our Privacy Policy at www.soultiesbydesign.com/privacy-policy.

Compliance Statement

We comply with applicable Canadian privacy laws, including PIPEDA, as well as industry standards for SMS communications.

4. Intellectual Property

All content on this website, including text, branding, graphics, and design, is the property of Soul Ties by Design Inc. and is protected under applicable intellectual property laws. You may not reproduce, distribute, modify, or use any content without prior written permission.

5. User Submissions

By submitting any information, content, or materials through our website or forms, you confirm that you have the right to share that information. You grant us permission to use submitted content for communication, service delivery, and business-related purposes.

6. Third-Party Platforms

We may use third-party platforms, including but not limited to Wix, HoneyBook, Mailchimp, and social media platforms, to operate our business and deliver services. Your use of these platforms may also be subject to their respective terms and policies.

7. Disclaimers

Information provided on this website is for general informational purposes only and is provided without warranties of any kind. We do not guarantee specific outcomes, availability, or results from services. We are not responsible for third-party platforms, vendors, or external links referenced on this website.

8. Limitation of Liability

Soul Ties by Design Inc. shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or services.

9. Online Commerce and Third-Party Transactions

Certain areas of the website may allow you to access or purchase services from third-party vendors. We are not responsible for the quality, accuracy, or reliability of any third-party products or services. Any transactions with third parties are solely between you and that third party.

10. Account and Information Accuracy

You agree that all information submitted through our website or booking platforms is accurate and complete. You are responsible for updating your information as needed.

11. Termination

We reserve the right to restrict or terminate access to our website or services at any time if misuse, violation of these Terms, or inappropriate conduct is identified.

12. Governing Law

These Terms of Service are governed by the laws of the Province of Alberta, Canada.

13. Updates to These Terms

These Terms may be updated periodically. The most current version will always be available on our website with the effective date.

14. Contact

For questions or requests regarding your personal data:

Soul Ties by Design Inc.
Email: hello@soultiesbydesign.com
Location: Edmonton, Alberta, Canada